1. Introduction
Welcome to Mova99 ("we," "our," or "us"). Mova99 is a USA-based e-commerce marketplace located at www.mova99.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or interact with our services.
By using Mova99, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Information You Provide Directly
- Name, email address, phone number, and password when you create an account
- Shipping address and billing information when you place an order
- Order notes, messages, or special requests you submit with an order
- Communications you send to us via email or support channels
2.2 Information Collected Automatically
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookie identifiers and session data (see Section 6 for full cookie details)
- Purchase history and browsing behavior on our platform
2.3 Information from Third Parties
- Payment information processed by Stripe (we do not store full card numbers)
- Product fulfillment data from our third-party fulfillment partners
- Analytics data from Google Analytics (only with your consent)
- Referral and affiliate data from our referral platform if you participate in our affiliate program
3. How We Use Your Information
- To process and fulfill your orders, including shipping and delivery
- To create and manage your account
- To send transactional emails (order confirmations, shipping updates, receipts)
- To respond to customer service inquiries
- To detect, prevent, and investigate fraud or security incidents
- To analyze site usage and improve our platform (only with your consent)
- To comply with legal obligations
- To send promotional communications (only with your explicit consent; you may opt out at any time)
4. How We Share Your Information
We do not sell your personal information to third parties.
We may share your information with:
- Stripe — to process payments securely. Stripe's Privacy Policy
- Our fulfillment partners — to process and ship your orders
- Resend — to send transactional and notification emails
- Google Analytics — to analyze site traffic (only with your consent)
- Our referral platform — to track and manage affiliate commissions
- Law enforcement or regulatory authorities — when required by law or to protect our legal rights
All third-party service providers are contractually required to protect your data and use it only for the purposes we specify.
5. Data Retention
- Account data: retained for the life of your account plus 2 years after deletion
- Order data: retained for 7 years for tax and legal compliance purposes
- Analytics data: retained per Google Analytics default retention settings (26 months)
- Session tokens: expire after 24 hours of inactivity
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our website. You can manage your cookie preferences at any time using the cookie banner on our site or by clicking "Manage Preferences" in the footer.
6.1 Essential Cookies (Always Active)
These cookies are strictly necessary for the website to function and cannot be disabled:
- Session cookies (foundry_session) — keep you logged in during your visit
- Stripe security cookies — required for secure payment processing and fraud prevention
6.2 Analytics Cookies (Optional — Requires Your Consent)
These cookies are only set if you explicitly accept analytics cookies:
- Google Analytics (_ga, _gid, _gat) — used to understand how visitors use our site. Data is anonymized and used only to improve our services. Google's Privacy Policy
6.3 Managing Your Cookie Preferences
- Using the "Manage Preferences" link in the cookie banner when you first visit
- Clicking "Manage Preferences" or "Do Not Sell My Personal Information" in our site footer
- Adjusting your browser settings to block or delete cookies
Disabling essential cookies will prevent core site functionality such as login and checkout.
7. Your Privacy Rights
7.1 Rights for All Users
- Right to access — request a copy of the personal data we hold about you
- Right to correction — request that we correct inaccurate personal data
- Right to deletion — request that we delete your personal data, subject to legal retention requirements
- Right to portability — request your data in a machine-readable format
7.2 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, share, or sell
- Right to opt out of the sale of personal information — we do not sell personal information
- Right to non-discrimination for exercising your privacy rights
To exercise your California privacy rights, click "Do Not Sell My Personal Information" on our website or contact us at support@mova99.com.
7.3 EEA/UK Residents (GDPR)
If you are located in the European Economic Area or United Kingdom, you have rights under GDPR including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at support@mova99.com.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- HTTPS encryption for all data transmission
- Strict Content Security Policy (CSP) headers
- HTTP Strict Transport Security (HSTS)
- Password hashing using bcrypt
- Two-factor authentication (2FA) available for all accounts
- IP-restricted admin access
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
9. Children's Privacy
Mova99 is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at support@mova99.com and we will promptly delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of Mova99 after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mova99
96 Clinton Ave PMB 570
Newark, NJ 07114, United States
Email: support@mova99.com · Website: https://www.mova99.com
Privacy Questions
Does Mova99 sell my personal data?
No. We do not sell your personal information to third parties.
How do I request a copy or deletion of my data?
Email support@mova99.com. You have the right to access, correct, delete, and port your personal data, subject to legal retention requirements.
Do you store my card details?
No. Payments are processed by Stripe and we do not store full card numbers.
How do I manage cookies?
Use the cookie banner when you first visit, click 'Manage Preferences' in our footer, or adjust your browser settings. Note that disabling essential cookies prevents login and checkout from working.
How long do you keep my order data?
Order data is retained for 7 years for tax and legal compliance. Account data is kept for the life of your account plus 2 years after deletion.